Thirteen Support

Thirteen is Civaren's Vietnamese Tien Len card game for two to four local human, computer, or invited same-Wi-Fi players.

Quick help

• Opening turn: The player holding 3 of spades opens the first hand. That requirement applies only to the first play of the game.
• Human handoff: With multiple people sharing a phone, hold the reveal control for one second before cards appear.
• Computer turn: Computer cards stay hidden; the table shows each opponent's remaining-card count.
• Live Play: Keep both devices on the same Wi-Fi, keep the host lobby open, enter the host's six-character code, accept the host, and tap Ready. A 45-second clock prevents an abandoned turn from stalling the table.
• Personal table photo: Use Table scene and choose Photo. Thirteen receives only the item selected through the system picker.
• Ads: A dedicated App Open ad may appear on later cold launches, and an interstitial may appear after completed results when the host chooses Play again. The first-ever launch and active hands remain ad-free.
• Remove Ads: The $4.99 purchase is permanent and not a subscription. Use Restore purchase after reinstalling or changing devices on the same store account.
• Reset local data: Delete and reinstall the app. Store purchases can be restored.

Contact

Email hello@civaren.com

Include your platform, device model, operating-system version, app version, number of players, and the steps immediately before the problem. Never send another player's private hand without permission.